• Growing market with ample opportunities to build your profile
• Good role to begin developing your leadership skills
• High performing and collaborative team

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Senior Business Banking Manager, you will join Rebecca Kent and her team in the Coffs Harbour and Clarence Valley region that’s doubling down on customer obsession and owning it. 

Each day, you’ll go above and beyond to:

• Grow the diversified business market in the Coffs Harbour and Clarence Valley region
• Play a leadership role and be the face of NAB
• Achieve business objectives relating to the sale and promotion of highly tailored and personalised complex financial products/ services
• Develop and maintain understanding of external market, customer dynamics and competition and foster highly personalised relationships
• Relationship manage a portfolio of very high value customers, drawing on the services of specialists to add value where necessary

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Seasoned business banking and relationship management experience
• Strong preference for candidates with Coffs Harbour and the surrounding region market knowledge
• Complex lending skills and ideally experience/knowledge of transactional banking solutions
• Customer-obsessed mindset; understanding customer needs deeply while helping them to anticipate opportunities and challenges
• Able to work with speed, accuracy and respect to deliver the best outcomes for our customers

A diverse and inclusive workplace works better for everyone  

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.? 

Build your career with NAB?  

At NAB, we encourage our colleagues to invest in their skills, experiences and careers. To put your best application forward, we recommend firstly reviewing the job advertisement and the Role Purpose Statement (also known as the position description – this is linked to the job advert). This will give you a clear idea of what the role entails. If the opportunity excites you and aligns with your career aspirations, you should seek your People Leader’s endorsement and apply.? 

Note: all NAB colleagues are encouraged, but not limited, to have a minimum of 18 months tenure in their current role.  

Looking for career advice? 
 
We’re excited about your interest in this opportunity! For personalised career advice and to discuss your growth within NAB, please speak with your People Leader. They know your journey best and can offer the most relevant support and guidance. Additionally, please visit CareerU or Careers at NAB for useful tips and tools. Our Talent Acquisition Consultants are dedicated to the hiring process and will not have the full picture of your career path.? 

We wish you the best of luck with your application! Application updates will be shared with you from PageUp (our recruitment system). We recommend you filter our current opportunities to your preferred location before applying.? If you require any adjustments to the recruitment process or the role, please let the Talent Acquisition Consultant know.