Branch Manager – Hydro Digga (Coffs Harbour)

Lead a high‑performing team in a growing industrial services division

About Us

JR Richards & Sons is one of Australia’s leading resource recovery and waste management companies, servicing more than 30 local councils across NSW and Victoria. With 600+ employees and a fleet of over 350 heavy vehicles, we’re committed to safety, innovation, and building a cleaner, more sustainable future.

We’re proud to offer a safe, inclusive, and supportive workplace where people can grow long-term careers.

The Opportunity

Based in our Coffs Harbour Industrial division, this role leads the Hydro Digga team, providing industrial vacuum loading, high-pressure water jetting/blasting, and liquid waste services to clients across NSW.

As Branch Manager, you’ll take ownership of day-to-day operations, safety, team leadership, customer relationships, and continuous improvement within the business. This is a hands‑on leadership role suited to someone who enjoys balancing field operations with administrative and strategic responsibilities.

Key Responsibilities

• Oversee operational performance to meet business, safety, and regulatory requirements

• Manage administrative tasks including payroll, run sheets, compliance, and reporting

• Maintain safety and NHVR compliance in partnership with the Compliance team

• Learn and operate fleet systems, providing support to operators as needed

• Monitor routes, solve operational issues, and drive productivity

• Prepare internal and external reports and analyse operational data

• Strengthen communication between employees, management, and stakeholders

• Build and maintain strong relationships with clients and councils

• Work closely with maintenance, sales, and other teams for seamless service delivery

• Support and assess contractors to ensure safe and efficient work

• Lead toolbox talks and actively engage with staff

• Drive business improvement initiatives, tenders, and technology projects

• Set clear expectations, provide leadership, and develop team capability

• Champion JRR values and positive workplace culture

• Stay across industry advancements and innovation opportunities

About You

• Proven operations management experience within a blue‑collar or industrial environment

• Valid HR driver’s licence

• Proficient with Microsoft Office

• Experience in vacuum excavation, drain cleaning, underground services, or waste management (highly regarded)

• Contract management experience (desirable)

• Strong interpersonal and conflict‑resolution skills

• Solid understanding of WHS and NHVR requirements

• Able to prioritise competing demands while remaining calm under pressure

• Excellent written and verbal communication skills

• A proactive, solutions‑focused leader committed to safety and continuous improvement

• Willingness to travel as required

The Benefits

• Attractive salary package + maintained company vehicle

• Supportive environment with access to mentoring and development

• Stability and career growth within a long‑standing, expanding company

• Opportunity to make a genuine impact in a key leadership role

How to Apply

Click “Quick Apply” or email your resume to [email protected].